Shipping

FAQ

Gift It Online is proud to serve our customers from all over the world!

Costs of shipping.

Free services are available & quicker services are available where products will allow.

Shipping Types.

If you need any products faster, Please contact Customer Service. If the application tab is not available.  Standard shipping, air mail, international & domestic where it is possible.

 

When will my order arrive?

Please allow up to 30 days for your order to arrive. Sometimes there can be delays & reasons that we can not explain as due to international shipping.

Can we order more than one product?

Yes, you can order anything you want, there is no limit per client. If you order 2 or more products there may be shipped separately and arrive separately. Some products are not stocked at the same warehouses.

I am an international customer and I am not sure how much I'll be charged for a purchase.

All pricing on our site is in Australian dollars, the conversion rate would depend on your issuing credit card company being used on the transaction.

Do you refund shipping fees?

Shipping fees are non-refundable.

How do I know my package has shipped and is on its way.

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is leaving the warehouse, you will receive another automatic email with shipping information.

I got my order, but an item is missing/defective/not what I ordered so what do I do.

Once you receive your order, thoroughly check your delivered items immediately. If you believe an item is missing/defective/not part of your order, you must contact our customer care department within two days of received and let us know.

Customers Service 0422830222

Thank You from the team at Gift it Online